Introduction
At NEX.WEB.TR, we value the privacy of our users. This privacy policy explains how your personal data is collected, used, stored, and protected. By using our services, you agree to this policy.
Privacy
Privacy Policy
Learn how your personal data is collected, used, and protected.
Last Updated: September 30, 2025
Your Data is Safe
Information Collected
We may collect the following information from you: Name and surname, email address, password (encrypted), IP address, browser information, device information, purchase history, payment information (processed through Tebex, not stored by us), site usage data, and information collected through cookies.
Use of Information
We use the collected information for the following purposes: Account creation and management, order processing and delivery, customer support, product and service development, security and fraud prevention, legal compliance, marketing communications (with your consent).
Information Sharing
We may share your personal information with third parties in the following cases: Payment processors (Tebex), email service providers, hosting and infrastructure providers, legal requirements (court order, legal process), company merger or acquisition. We never sell your information for marketing purposes.
Data Security
We take the following measures to ensure the security of your data: SSL/TLS encryption, password hashing (bcrypt), secure database management, regular security audits, access control and authorization, firewall and DDoS protection. However, we cannot guarantee that data transmission over the internet is 100% secure.
Cookies
We use cookies on our site: Session cookies (authentication), preference cookies (language selection), analytics cookies (site usage). You can manage or reject cookies from your browser settings, but this may cause some site features to not work.
User Rights (GDPR Aligned)
As users, you have the following rights: Know whether your personal data is being processed, request information if processed, know the purpose of processing and whether it is used appropriately, know third parties to whom it is transferred domestically or abroad, request correction if processed incompletely or incorrectly, request deletion or destruction under the conditions stipulated by law, request notification of correction or deletion to third parties to whom personal data has been transferred, object to a result against you due to analysis exclusively by automated systems, request compensation for damages in case of unlawful processing.
Data Retention Period
We retain your personal data only as long as necessary: Account data: As long as the account is active, order data: 10 years as required by law, log records: 2 years, marketing data: Until consent is withdrawn. When you delete your account, your personal data will be deleted from our systems within 30 days (except for legal retention requirements).
Third-Party Services
Third-party services used on our site: Tebex (payment processing) - subject to their own privacy policies, MongoDB Atlas (database) - data encryption and security, Vercel/hosting provider - infrastructure and security. We recommend reviewing the privacy policies of these services.
Children's Privacy
Our services are not intended for persons under the age of 18. We do not knowingly collect personal information from persons under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Policy Changes
We may update this privacy policy from time to time. Significant changes will be notified via email. The updated policy will take effect on the date it is published on the site. We recommend checking this page regularly.
Contact
You can contact us for questions about our privacy policy or the processing of your personal data. You can submit your requests under data protection laws through our contact page.
Have questions?
Your privacy matters to us
If you have questions about our privacy policy or your personal data, feel free to reach out.